Saturday, March 7, 2009

Frustration!!!

I just received a phone call from my husband who just went home from sitting with me. He said that he received an EOB from our insurance company with an amount of $1600 that we needed to pay as a result of services rendered not in network with our insurance. It was for the heart monitoring that I had done in December when I was having all of those heart palpitations. Apparently, the heart doctor's office set me up with a monitoring company that was not in network with our insurance company so now we are having to pay for the remainder of what our insurance didn't pay. I am frustrated. I don't know what to do about it. I guess I will call the heart doctor's office on Monday to see what, if anything, they can do. I just don't know...that's a big chunk of money that we shouldn't have to pay....we already pay a ton of money each month for very good insurance...surely they could have either told us that the monitoring company wasn't in network with our insurance or found someone that was!!!!

Not good for someone who is in the hospital for blood pressure problems.......

UGH!

3 comments:

Lainey-Paney said...

and that's when you say, "It was your job to set it up. Why did you set us up with an out of network provider? Why didn't you inform me of the portion that I would have to pay?" and if you get no response---talk of the office manager!

Lainey-Paney said...

...I am surpised you didn't tell the wasp story....

Bubeaner said...

They are supposed to let you know if the company is in-network and, if not, how much it would cost. Argue with them. You should not be responsible for that charge.



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